PROS presents the latest advancements in Offer Creation, enhancing shopping and pricing capabilities to streamline processes and provide more flexibility in fare management. These updates ensure airlines can deliver tailored and competitive offerings to passengers. Additionally, new advancements in ancillary merchandising improve the efficiency and agility of ancillary offerings, optimizing revenue opportunities. The Offer Details Retrieval Service further enhances the offer-to-order flow by ensuring offer integrity and accuracy, supporting JSON API and aligning with the IATA NDC standard for seamless offer-to-order communication.

Shopping and Pricing 

Support Private Fares Pricing per GDS OfficeID: Enables Airlines private fares distribution based on the Agency Office Id. 

How it works: 

PROS now supports the ability to accept GDS Office ID and transform it to a PCC or Department Code for private fares access and validation. Each travel agency has its own GDS Office ID, which can be directly sent to the airline’s NDC layer when the GDS is acting as an NDC aggregator. By receiving the OfficeID element, the PROS system deconstructs it to identify whether a PCC or Department code is sent, as well as the Sale City they are valid for. Airline is now supported with the option to provide the Office ID upon offer creation request to PROS. 

This simplifies integration between GDS aggregators and Airline’s NDC channels, relieving airlines from the complex development process needed to identify PCC/Department codes per each Agency Office ID. 

If there are more than 8 symbols, then the Office ID is broken down to identify whether PCC or Department code is sent, as well as the Sale City they are valid for. 

Watch this video to learn more about Shopping and Pricing.

Branded Fares Combination: Provide capability to combine different ATPCo Brands per bound   

Airlines can now combine different ATPCo brands per bound, enabling them to offer solutions with a combination of fares used to price a travel bound where each fare belongs to a different fare brand. This feature pre-defines specific markets for which certain brands can be combined with others, allowing more flexible and appealing travel options for passengers. 

How it Works: 

2. Pre-define combinable Brands:

This results in:

Learn more about Branded Fares combinations by watching this video.

Re-Shopping and Re-Pricing 

Categories 31 and 33 System Assumption change 

ATPCo System Assumption: Default set of rules that apply unless they are superseded by specific rules valid for a specific fare. 

Starting June 30, 2024, if Categories 31 and 33 data is not coded or there are no provisions applicable to a specific fare, the system assumption will be that a change or refund is permitted at no charge and with no restrictions for that fare. This aligns with the industry’s goal of achieving fully automated servicing of tickets and reducing the number of debit memos due to manual calculations.  

Learn more by watching this video.

Ancillary and Merchandising: 

The ancillary Catalog Import/ Export empowers users to optimize operations and make strategic decisions with ease. It allows the import and export of Non-ATPCO services and conditions in CSV format, enabling quick and flexible pricing adjustments.  This capability facilitates general ancillary management and speeds up sales campaigns setup. It also reduces implementation time, accelerating customer onboarding. Data export also supports cross-instance operations, allowing seamless movement of ancillaries and rules between different environments. 

Learn more about Ancilliary and Merchandising new features by watching the following video.

Offer and Order management: 

The Offer Details Retrieval Service provides access to offer details, facilitating an end-to-end offer-to-order flow when Offer and Order Management systems come from different providers. This service ensures smooth conversion from offer to order, maintaining offer integrity and accuracy throughout the process. It supports JSON API and will align with the IATA NDC standard for Offer-to-Order communication once published. 

Typical Offer to Order flow 

Converting Offer into Order:

Offer & Order capabilities are contained in different systems: When different systems are providing the Offer and Order Management capabilities, the Order Management system needs access to offer details to create and change orders. If the Order Management system doesn't have access to the Offer repository, it must get the offer details from the Offer Management when a Seller sends an order create request.  

Offer Retrieve is a new service in the PROS Offer Management product portfolio designed to meet the needs of external Order Management solutions by providing access to the details of specific offers. This service enables access to offers created during Air Shopping and Offer Price processes. Authorized external Order Management systems can request offer details to facilitate order flow. Offer Retrieve uses a JSON API, and once the IATA NDC standard for Offer to Order communication is published, the service will support that protocol. Offer details include all data elements necessary for fulfillment and servicing by Order Management, including dynamically priced offers. 

Request/Response 

PROS Platform Travel Summer Release 2024 showcases a suite of innovative features and enhancements that are set to revolutionize the travel industry's approach to pricing and revenue management. From the streamlined creation of ancillary offers and AI-powered pricing solutions to advanced forecasting capabilities and improved offer marketing, these updates are designed to help airlines optimize their operations and maximize revenue. We invite you to explore these new features and leverage the PROS Platform to stay ahead in the competitive travel market.